Privacy Policy

​At TLC Care Providers, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By accessing or using our services, you consent to the practices described in this Privacy Policy.

​

1. Information We Collect

We may collect the following types of information:

​

1.1. Personal Information: This includes your name, contact details (such as email address, phone number, and mailing address), date of birth, and other information that can identify you personally.

​

1.2. Health Information: If you are a patient or client, we may collect health-related information, including medical history, treatment plans, and other relevant data to provide you with the best possible care.

​

1.3. Usage Data: We may collect information about your interactions with our website and services, such as IP addresses, device information, browser type, pages visited, and the date and time of access.

​

2. How We Use Your Information

We use your information for the following purposes:

​

2.1. Providing Services: We use your personal information and health data to deliver the care and services you request, including appointment scheduling, treatment, and communication.

​

2.2. Communication: We may contact you via email, phone, or other means to provide information about appointments, services, or to respond to your inquiries.

​

2.3. Legal and Regulatory Compliance: We may use your information to comply with legal obligations, respond to legal requests, and protect our rights or the rights of others.

​

2.4. Improving Services: We analyze usage data to improve our website and services, customize content, and enhance user experience.

​

2.5. Marketing: With your consent, we may send you promotional materials and updates about our services. You can opt-out of these communications at any time.

​

3. Disclosure of Information

We may share your information with third parties for the following purposes:

​

3.1. Service Providers: We may disclose your information to third-party service providers who help us deliver our services, including IT support, payment processing, and healthcare providers.

​

3.2. Legal Compliance: We may share information when required by law or to respond to legal requests, enforce our policies, or protect our rights.

​

3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

​

4. Data Security

​

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is entirely secure, and we cannot guarantee absolute security.

​

5. Your Choices

You have the following rights regarding your information:

​

5.1. Access: You can request access to the personal information we hold about you and update or correct it as necessary.

​

5.2. Consent: You can withdraw your consent for marketing communications or other processing at any time.

​

5.3. Deletion: You can request the deletion of your personal information, subject to legal requirements.

​

6. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at TLC Care Providers

​

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes and seek your consent if required by applicable laws.

Please check this Privacy Policy periodically for updates.

​

8. Consent

By using our services, you consent to the terms of this Privacy Policy.

This Privacy Policy was last updated on 09/04/2023.